DELIVERY AND COLLECTION OF ORDER

8.1. Delivery terms

Deliveries are provided by Colissimo services, from Monday to Saturday, depending on the option chosen by the Customer when confirming their Order.

Delivery means the transfer to the Customer of physical possession of the Products (the “ Delivery ”).

The Delivery costs applicable to the Order are those mentioned on the Site at the time of the Order in the “Deliveries and Returns” section.

When MAISON PEOPLE takes charge of the delivery of the Product, the risk of loss or deterioration of the Product is transferred to the Customer at the time of Delivery.

By way of exception, the risk is transferred to the Customer upon delivery of the Product to the carrier when the latter is responsible for transport by the Customer and not by MAISON PEOPLE .

Delivery is made to the delivery address indicated by the Customer, it being specified that this must be the residential address of the Customer, of a natural person of his choice or of a legal entity (delivery to his company). Delivery cannot be made to hotels or to PO boxes.

In the event that Delivery cannot be made, due to an incorrect delivery address or the Customer's failure to collect their Order from the selected Colissimo collection point, no reshipment can be made and the Customer will be reimbursed within five (5) days of receipt of the Order by MAISON PEOPLE .

MAISON PEOPLE delivers Orders within a maximum period of twelve (12) working days for Delivery in Metropolitan France and twenty (20) working days for International Delivery, this period being calculated from the first working day after validation of the Order.

In order for these deadlines to be met, the Customer must ensure that they have provided accurate and complete information regarding the Delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).

MAISON PEOPLE cannot be held responsible for any delay in delivery that is not its fault or justified by a case of force majeure (as defined below).

In the event of exceeding the Delivery time, the Customer may request cancellation of the sale and obtain, within a maximum period of fourteen (14) days of his request to this effect, the reimbursement of the sums paid on the occasion of the Order. Notwithstanding the foregoing, MAISON PEOPLE cannot be held responsible for the harmful consequences resulting from a delay in delivery, only the reimbursement of the Product by MAISON PEOPLE being possible to the exclusion of any other form of compensation.

Deliveries can also be made to a Relay Point, subject to acceptance of the package by the selected Relay Point.